Last summer, Kobo opened the doors to their own self-publishing program, Kobo Writing Life. It quickly caught a lot of buzz about being the Next Big Thing for indie authors. I don’t know about that just yet, but it’s definitely a major international market, and if you’re a self-publisher or small press, you want to be in it.
But like every online bookstore, it does some things its own way. And getting started on any new store is tough. I don’t know any super-secret tips to instant Kobo bestsellerdom, but I’ve picked up a few (and let me stress the “few”) tricks to understanding the site. I’ll continue to update this page as I learn more.
Linking to Your Books on Kobo
Being able to link to your books is kind of a little bit important. I mean, if you’re one of those people who likes selling books, anyway. So this is a big one: when you upload a new version of a book to Kobo, it will change that book’s web address. Oops. Suddenly all your previous links to that title are obsolete.
This is one of those “What the hell, man?” things, but fortunately, there’s a workaround. Kobo itself has written the guide on this one, explaining how to make permanent links to your books. It’s very simple. Formatting your links like they recommend is going to save you a lot of trouble should you ever want to update your books.
Edit: Author Monique Martin (who has basically picked Kobo up and folded it directly into her wallet, and by the way, you can get the first book in her series free) reminds me there’s another issue with publishing a new version of your book to Kobo: you’ll lose all your Kobo-specific reviews.
This is another reason to get your Goodreads reviews linked up (more on that below). Still, if you only have a handful of Kobo-specific reviews, don’t be afraid to update your book, especially for something major like adding a link to your new mailing list. But if the update is minor, it may not be worth losing reviews.
According to Monique, Kobo knows about this problem and is working on the issue.
Linking Your Goodreads Reviews to Your Titles
One of Kobo’s features is the ability to display your Goodreads reviews on your Kobo pages. I know, this is horrifying–Goodreads ratings are often much lower than we’ve been conditioned to expect from Amazon–but you should do it.
First off, these reviews will remain even if you have to republish a new version of your book. Second, many, many Kobo books are already linked up to GR. This means Kobo users are more used to seeing the GR scale. Third, I’m becoming more and more convinced that the average rating of your reviews is less important than how many of them you have.
I’m talkin’ social proof. Something that has proven itself to be popular is automatically interesting. If you have two cool-looking books in front of you, which one are you more likely to buy, the one with 5 reviews, or the one with 500? It turns out crowds are pretty wise. We’re programmed to follow them for a reason.
Anyway, do it or don’t do it. But linking your Goodreads reviews to Kobo is pretty dang easy. Author Eric Kent Edstrom has an awesome guide. He also has a somewhat more complicated version that may be worth trying instead, particularly if your books have normal ISBNs as well. Sometimes linking your books up is instant, but it may take up to a couple days until your GR reviews display properly.
Kobo Allows Pre-Orders
Like Apple, Kobo gives indie authors the chance to set up pre-orders on their books. This one’s kind of neat, especially if you’ve already got a few fans at Kobo who’ll buy early and help give your book extra visibility before it even goes live.
I haven’t used it yet myself, but the process seems very simple. You’ll need your cover art and your book file all ready to go, but if you’ve got that, just set up your book as normal. At the “Publish your eBook” stage (the fifth and final part of Writing Life’s publishing process), set the publication date to whenever your book’s going live. Right above the list date, there’s a button for “Allow preorders.” Want pre-orders? Just click the button. Boom.
My Book’s Live, But My Ranks Are All Crazysauce
Yeah. There are two things about Kobo ranks that are very confusing until you get the hang of them. First off, Kobo assigns ranks to every book in the system, including those with zero sales. So don’t pop the champagne when your book shows up with a rank as soon as it goes live. All that means is it’s tied with every other book that hasn’t sold a copy yet.
Second, Kobo is highly international. And they calculate separate ranks for each region your book’s in (Canada, United States, New Zealand, etc.). Meanwhile, they’ll display rank based on whatever region you’re viewing from. So if you’ve sold 10,000 copies in Canada, but only 3 in the US, and you visit the site from the US, you’re going to see a rank based on those 3 US sales.
These two factors get particularly vexing if you’re from a small, non-English-speaking region. Since there’s so little volume being sold in that region, new books can show up with some pretty sweet ranks, which has led some people to think Kobo isn’t reporting sales. They are. Alternately, you’re selling books, but your rank isn’t budging–why? Well, your rank is updating–but only in the region(s) where you’re making sales. If you’re not from that region, you just can’t see the change.
Kobo Allows Regional Pricing, Too
This feature isn’t that unique. Amazon and Apple have regional pricing, too. But it’s something you should take advantage of. Since Kobo calculates separate ranks for each region, you’ll probably wind up with most of your initial sales skewed to one or two regions. Canada, most likely. Kobo started in Canada, and while it was recently acquired by Japan-based Rakuten, Canada seems to remain its major market.
But Kobo is active all around the world. How do you get rolling in all those other global markets? Well, the biggest weapon we’ve got in that fight is price. Selling nada in the UK? Try slashing your UK prices. Could just be on one book. Unlike Amazon or B&N, Kobo lets you set your price to $0.00, so you could try that with a title, too.
I know some authors hate pricing at $0.99 or its regional equivalent. Some people even hate giving their books away. Heretics! To that I say: price however you want. It’s your book, and if you’d rather stand by your principles than sell any copies of it, price it at whatever you please.
But you may want to suspend those principles until it’s sold some. Gotten visible. Which may require a low initial price. That’s the sweet thing about regional pricing. You don’t have to discount it everywhere. And unlike Amazon, which requires a minimum price threshold ($2.99) in all territories if you want to earn 70% royalties in any of them, Kobo keeps distinct payment rates for each territory. In other words, if you want to price at $4.99 in Australia and $0.99 in New Zealand, they’ll still pay you 70% royalties on your Australian sales. That is because Kobo loves you.
Oh yeah, and if you didn’t know this, Kobo’s royalty payments are more generous than anyone but Apple. For books priced between $1.99-12.99, they pay 70%. Everything above or below that range still earns 45%. Beats the tar out of Amazon or B&N.
Hey, I Did All This Stuff and I’m Still Not Selling
I know. Kobo’s very cool, but in some ways they’re the toughest store to get rolling in. All I can tell you is to be aggressive. Try making at least one of your books free for a while (or permanently). Hunt out sites that list Kobo books. Experiment with advertising. Shake your fist at the north. I don’t know.
But don’t neglect Kobo just because it’s tough. It’s also a major market, one that can go a long way toward providing you with a living as an indie author. It may take a while to gather steam there, but I hope this stuff with hasten that process and keep things rolling smoothly. Questions? Fire away.
Want to know how many sales a given Amazon Kindle rank represents? Here’s a quick and dirty formula:
100,000/rank # = sales per day
In other words, if a book’s rank is #100, then 100,000/100 = 1000 sales/day. If a book’s rank is #1000, then 100,000/1000 = 100 sales/day. At #100,000, then 100,000/100,000 = 1/day.
The formula breaks down at the extremes. It probably overestimates the sales of the top 100 books by a little, and the #1 book in a given day probably sells much more like 10,000/day than 100K, although as ever, at the top, it varies tremendously. And at #1,000,000, that’s not a book that sells 1 copy/10 days. We’re talking about a book that might not have sold more than 1 copy ever, or at least within the last 6 months.
Overall, though, it’s a pretty good rule of thumb. It’s probably a little conservative–tack on 10-20%, and you’re probably closer to the truth for most ranks–and it also depends on factors like velocity of sales in the last 0-48 hours, so books that have recently been boosted by a sale may be +/- 50% of the sales numbers or more. Also, a book that has hung out at a certain rank for a while needs fewer sales to maintain that ranking long-term.
Treat it as a guideline, though, and it’s pretty close to the truth. Does that mean you could extrapolate it to estimate how many ebooks Amazon sells per day? Yes. You totally could.
Anyone who follows this blog knows that last May, Amazon drastically changed their popularity lists (available on the left sidebar of the main Kindle store) to change the way free downloads were factored into the ranks. On last week’s Self-Publishing Podcast #42, I was asked whether this change was done in order to present readers with better books.
The short answer: yes.
The longer answer: not necessarily better books, but certainly more profitable ones. That’s a very important distinction to make right off the bat. In all media, there’s an ongoing, centuries-long debate about whether a work’s value is based on its commercial appeal or its artistic qualities. As it turns out, I have nothing to contribute to that debate. So what follows should in no way be taken as a judgment of books that have failed to thrive under the recent Select model. Some of my books did worse as well.
But here’s what we know. Between the birth of the Select program in December 2011 and mid-March 2012, all it took for a book to hit the first few pages of its category after a free run was a few hundred downloads. 2000+ would essentially guarantee you’d be near the top of your category, probably for 2-5 days. Because a free download was weighted the same as a paid sale. And very few books are currently selling hundreds of copies per day on Amazon. Right now, about 1000 sell 100/day. Maybe 500 sell 200/day. And only something like 100 sell 500+/day. The numbers were a little lower a year ago, but not by all that much.
Meanwhile, every day, freebie aggregate blogs were pointing their readerships toward several dozen free titles. The biggest blogs had tens of thousands of subscribers, more or less guaranteeing every book featured would pick up at least 1000 downloads. There was some level of curation involved–covers had to be at least halfway decent, and there was typically a rating threshold of some kind–but the blogs had no real way to test the commercial potential of the books they mentioned. And when a book is free, the resistance to downloading it is much, much lower than when that book has a price tag attached to it.
The result is that a lot of books with lower commercial appeal wound up displacing books with higher commercial appeal. On Amazon’s popularity lists, 1000 free downloads beat 100 paid sales, and new Select books were picking up thousands of free downloads every single day. The gatekeepers weren’t strong enough to keep out the low-appeal books, meaning readers were less likely to buy the books in front of them or to be satisfied with the titles they did purchase.
What was the solution? Well, Amazon wasn’t about to start curating these books themselves. Amazon is all about letting massive numbers of consumers reach their own decisions, proving in the most meaningful possible fashion which books have the highest commercial appeal. So some churn of their lists was probably a good thing, as it broke up the stagnation of long-term bestsellers (by the way, the iBookstore is currently struggling with this problem) and presented more voracious readers with fresh material. But this was too much, and it was too unregulated.
The answer was to raise the standards for which books would get prime placement. And in typical Amazon fashion, they would tie that standard to consumer behavior.
In March, they started testing new popularity lists; in May, there was a new algorithm. The winner no longer weighted free downloads equally with paid sales, but at something near a 10:1 scale. And instead of weighting the last 1-7 days of sales + downloads, it looked at the last 30.
So instead of needing 2000+ downloads to land high on the charts–a number most decent-looking books promoted by the top sites could cross; about 100 free books managed that number of downloads per day–their new formula required somewhere between 8000-20,000 downloads to really hit it big. The more niche or iffy books couldn’t hit those numbers anymore; fewer than twenty per day could climb those heights. With exceptions, the only books that could rake in that many downloads were the ones that would have guaranteed commercial appeal when plunked in front of readers. The gatekeepers–readers, making their download decisions one click at a time–were made stronger.
They crowdsourced commercial appeal. In the environment of the time, one or two or three thousand readers downloading a free book wasn’t a terribly accurate predictor of that book’s potential. But if you upped those numbers ten times over–to ten or twenty or thirty thousand reader downloads–you had a much more accurate barometer for which books would sell when they were awarded with extra visibility.
It was a net gain for readers, who had an easier time finding appealing books, but a net loss for writers, fewer of whom could pull in the number of downloads required to hit the jackpot.
Again, I’m presenting this without judgment. A book’s surface appeal, which prompts free downloads, doesn’t necessarily represent its deeper appeal, which prompts word of mouth and long-term sales (to say nothing of literary or artistic appeal). And Amazon’s current algos aren’t perfect. Certain factors–the readership demographics of the major blogs, crossover appeal of the larger genres, Amazon’s categories, etc.–means that certain subgenres (romance, thrillers, etc.) have an easier time of it than more niche subgenres (epic fantasy, Westerns?, etc.).
This is just my narrative of what happened. Amazon’s standards/algos weren’t high enough to deal with the emerging free book market; the rewards for making your book free were disproportionately high compared to their average commercial value.
So they raised their standards. And a lot of authors were left scrambling for a new solution.
~
The silver lining to these changes is that we as authors can take advantage of the raised standards to gauge the appeal of our own books. But since this post is already closing in on 1000 words long, I’m going to tackle that in a followup.
Last post, I looked at how to run big giveaways in order to build up your floor as an author. As long as you’re comfortable giving away thousands of copies of your books, it’s a fast, low-effort way to grab your first real visibility. Along the way, you’re gaining fans, which will help you sell your next book, as well as reviews and likes and tags and all that, which will help you sell this book the next time you promote it.
This whole strategy is based on KDP Select, however. Which requires selling exclusively through Amazon. Which continues to be a contentious and divisive topic within the indie publishing world.
The pro-Select crowd more or less believes this: “Select is a tool, nothing more. I’ve gotten better results through it than I ever have when my book was available at all the other stories. Until that changes, I’m going to stick with what’s working for me–Select, and Amazon exclusivity.”
The anti-Select argument has a few facets to it. Some people have a philosophical problem with exclusivity; they want readers to be able to buy their books through whatever store and on whatever format they prefer. Others just think Select is a bad business decision: it’s not sustainable, the gains from free giveaways are temporary, and you aren’t factoring in the opportunity cost of exclusivity: you don’t know what your books could be selling in the other stores. “I want steady, organic growth. A long-term career. The best way to achieve this is to make my books available in as many stores and formats as I possibly can.”
This perspective is perhaps most visibly argued by Dean Wesley Smith and Kristine Kathryn Rusch. These two are long-term pros with all kinds of great advice about protecting your rights as an author and running your business wisely. I’ve met them once, and found them smart, approachable, and downright excited to share what they know with new authors. (Hi, Kris! RadCon 2010–I was the young dude in the Bukowski shirt. Got flustered when you told me he was one of Dean’s favorites.)
But I also think they’re full of crap.
To me, the business plan of pushing your work out to every stores is a strategy of hope. As in, “I’m going to sell my work in every store, and hope the readers there magically find it.” It’s the power of prayer, in other words–and we all know God helps those who help themselves.
So you can hope. Or, you can enroll in Select. At the cost of hoping you might sell at the other markets, you now have a powerful tool to create visibility for yourself in what remains the majority share of the ebook market.
That said? I’m growing skeptical of Select. I don’t think it is necessarily a long-term part of an indie author’s career.
Boy, this is going to be a long post. Here’s the thing. The benefits of Select depend on giving away a lot of books. You can only give away a lot of books if a lot of people know you have a book to give away. The way most books give away thousands of copies is through being listed by the big three freebie blogs: ENT, POI, and FKBT. In other words, your success as a self-published author depends on a new set of gatekeepers.
These gatekeepers have their own sets of standards as to which books they’ll choose to promote. These standards may or may not be public. If you’ve got a book that doesn’t meet their standards–whether because of your cover, your genre, your number or average rating of reviews, or you gave their dog a dirty look nine years back–Select may not be of any use to you. Note that I surely don’t blame these blogs for having standards–they’ve built their own readership by curating titles and offering up what appear to be the good ones; if they had no standards, no one would follow them–I’m just saying that your success in Select depends on factors outside of your control.
Speaking of factors outside of your control: Amazon is not reliable. Not 100%. Using Select, you’ll run into glitches all the time. Your free day may not start as scheduled, or at all. Your book may not go free on time or go back to paid on time. You may not be displayed on the free ranks for hours or days at a time, curtailing the effectiveness of your promo. And you know how much immediate customer support Amazon offers for these problems? Zero. There’s no phone number for you to call. If you email KDP support, you’ll be lucky to get a response by the next day, and it will probably be several days after that before they’ll address your issue. Too late to matter, in other words.
Amazon’s algorithms that help translate free promotions into paid sales aren’t reliable, either. They’ve already changed twice this year: once in March, once in May. They could change again at any time. Could be better, could be worse. There’s no way to know until it happens.
Then there’s the matter of sustainability. I don’t know if it’s sustainable to pick up sales by giving away thousands of free copies on a regular basis. No one knows this. The Select program hasn’t even been out a year yet. If we’re talking about a career, we’re talking about decades of time. Can you get effective results by giving away a book month after month and year after year?
Common sense says you’ll see diminishing returns, but in a business as chaotic as the current ebook world, common sense needs to sit down and shut up. I can relate that, anecdotally, I have seen a handful of people who have been able to run highly successful monthly or semi-monthly giveaways of a title and pick up some real sales afterwards. The May changes to Amazon’s algorithms have made this harder to do, but people are still doing it. (And this mostly depends on POI picking you up every time you go free.)
But they’re not common. There is a larger pool of people who can regularly give away a decent number of copies on a regular basis, but their post-free sales aren’t that inspirational. I’m talking a few dozen extra sales following a giveaway. Probably no more than a couple hundred bucks in income. And then there is an even larger pool of authors who get very inconsistent results. Sometimes, they may give away thousands of copies during a promotion, but other times, they aren’t picked up anywhere and they’re lucky to give away a few hundred.
And there is an opportunity cost. This cost is totally unknown, of course; you can’t know how your book would do in the other stores until it is in the other stores. This is what I’ve seen, though. A book that does well in Select tends to sell in the other stores, too. Probably not like gangbusters. Usually not enough to make up the difference. But it will sell some. And I’ve had some books that gained nothing from Select wind up selling more in the other stores than they have on Amazon. Again, not sales by the truckload. But a few here and there. Furthermore, all the things you’ll learn about selling books by being in Select–covers and categories and all the rest–largely apply to the other stores as well. After seasoning yourself in Select, it should be easier to take what you’ve learned and apply it to Apple and B&N and Kobo as well.
Then there’s the issue of trying to become a big fish in a small pond. Of trying to stay ahead of the curve rather than blindly following what dummies like me are trying to pass along as fresh news.
In order to make Select work, then, you have to rely on the gatekeepers of blogs. You have to rely on Amazon to actually run your promo as scheduled and to not change the program’s effectiveness three weeks from now. And you have to rely on the Select concept being one that will work for years and years down the road. Meanwhile, you can’t know where you’d be at in the other stores if you’d never tried Select in the first place.
All that said? I still recommend Select as a starting point. Right here, right now, Select still works very well for a great many people. Even for seasoned indies, the other stores can be a struggle. Select remains well-understood and easy to leverage. It’s particularly useful for a series and for getting new books off the ground before you have a fanbase to do that for you.
But for all these reasons, I think a longer-term strategy involves more than Select. I, for one, am trying to make a career out of this. I don’t like the idea of my success being dependent on a handful of blogs, a single store, a single program, and a single trick. I still have a couple books enrolled in Select, but I’m trying to make it one of my tools rather than my only tool.
Okay, this post is approaching Konrathian lengths. I’m going to explore medium-term strategies in a followup post instead. But I thought it was necessary to lay out all my thoughts about Select before delving into where you might go with your career after you’re, say, 6-12 months into your career, have 2-6 titles out there, and have run multiple giveaways. That way, you’ll know where I’m coming from, and can adjust your own strategies accordingly.